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  • Wendy Lam

Do you really trust your skincare products?

When you purchase your skincare products, you’d inevitably undergo the trust issue towards the product supply chain while the product would be directly applied on your skin.


Have you ever wondered where are those ingredients from? Have you ever thought of the level of credibility of its production processes?

You probably do not, or say, cannot think much on these issues before making your choice of skincare products since they aren’t that sort of information fed to the consumers allowing your direct access to the clear picture behind. Even if you make a call to the retailer asking for further details of the ingredients or the production processes, your effort to call may not be able to exchange the answers you look for.


A regular skincare product is formulated with an average of 20 ingredients. You may have heard of many negative comments regarding some common ingredients appeared in our daily products, such as “paraben” (may sound like something funny but believe me, it is not!). To understand what you are really putting on your face or your skin, you may wish to trace back the manufacture and supplier of the ingredients as well as the production processes.

I gave a visit to a soap factory who “unfollowed” the traditional way but “subscribing” the concept of setting the product production processes transparent to their consumers.

Using soap base to make a new soap is a common soap making method, which is called “melt and pour method”. The soap base is a finished product (with no artificial colour and scent) from the manufacturer. The producer only needs to melt the base with a high temperature or, to be even simpler, put that into a microwave. After melted, the solution would be further crafted into the products with colour and scent added. Using high temperature melting the base might possibly damage the ingredients and cutting the benefits brought by them. However, many soap producers still go with the melt and pour method because it costs less production time - only takes one day to have the soaps made and ready to be sold to the market.


What I found different here is, unlike melt and pour method, Reborn, the soap factory I visited located in Galashiels, Scotland, is using cold process method to make their soaps instead. This is indeed the most traditional method to make soap. Cold process involves more restrictions than melt and pour process, for example, temperature (room temperature in summer in Scotland, around 18 Celsius Degree is good for soap solidification and unmold, therefore, they need to increase the room temperature in winter time), low humidity level (in order to keep the soap dry). Although using cold process method require 4-6 weeks to complete the whole soap making process, attributed by the control of those conditions, the ingredient benefits can be retained.


To be honest, I wouldn't know anything about soap manufacturing before visiting the soap factory. And I don't usually use soap for my shower, as my skin feel often gets dry and even itchy after using it. Somehow after getting through the whole production process of making soap and knowing where the ingredients are from, I am now feeling rather confident towards using soap for my skin. Do you have the same feeling with me that you get to trust what you have seen, witnessed. Transparent production process makes me feel more secure, especially when they show me the origin certificate of the shea butter and cocoa butter. What I feel surprised is that the factory is willing to share their production process to the public. I appreciate that Reborn not only be a responsible and ethical brand, focus on fresh natural body care products, but also do their best contributing to make improvements for a better society. Being an entrepreneur is not easy, but what I saw from Fabiano and Neven (the founders of Reborn Lifestyle), they are not only just making money, but also being volunteers to serve the community in Scottish Borders and surrounding areas, as well as building a good connection with their consumers.


Yay today I’ve shared the open secret about soap making with you. As a wise consumer, we always anticipate thorough understanding of the products before making our buying decision. Yet, certain information goes intentionally undisclosed to the consumers by the manufacturers gets to be an unavoidable situation happened in our purchases. We shall begin today to advocate for greater transparency and traceability of the product ingredients and production processes especially those used on our skin and body, making a confident sure we are spending our money on the right things, supporting ethical companies who possess integrity and community care.


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